Shipping policy

Last updated: October 22, 2026

Shipping Policy

Thank you for shopping with NexaCart. This policy explains how we ship your order, what it costs, and what to expect after you buy.

Order Processing Except as otherwise stated on our website, orders are processed within 1 to 3 business days. You'll receive a confirmation email with tracking as soon as your order ships, if the shipping method supports it.

Shipping Methods & Delivery Times Standard delivery takes approximately 5 to 10 business days depending on your location. Delivery times are estimates, not guarantees, and begin once your order ships. They may be affected by carrier delays, weather, or other events outside our control.

Shipping Costs We offer FREE Standard Shipping on all orders across India.

Order Tracking Once your order ships, we'll email you a confirmation with a tracking number and link, if applicable. Please note tracking information may take time to update after you receive it.

Shipping Destinations We currently ship to anywhere in India.

Address Accuracy Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it. We are not responsible for delivery failures due to incorrect or incomplete addresses provided by the customer.

Lost, Damaged, or Delayed Packages If your order is lost, damaged, or delayed, contact us and we will help you work with the carrier. For damaged items, please refer to our Return Policy and provide an unboxing video.

Order Changes & Cancellations Need to change or cancel your order? Contact us as soon as possible. We can only accommodate cancellation or change requests within 12 hours of placing the order. Once the order is processed or in transit, we're unable to modify or cancel it. Refunds for successfully cancelled orders will be processed promptly to the original payment method.